mobile365 has America's largest 5G network and has won the most individual awards for nationwide 5G metrics in public reports from independent industry experts. Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see plan for details. See full terms
BRING YOUR OWN DEVICE
Get $600 for every line you switch.
When you bring your own eligible device or buy a new one at full price, you’ll get $600 for every line that you switch to America’s largest 5G network.
Via 20 monthly bill credits. See full terms
How to keep the same phone number when switching to mobile365.
Unlocked, compatible device, SIM & qualifying service req'd. Check the phone warranty and current wireless carrier contract to confirm ability to unlock the device.
1
Ensure the phone is unlocked.
Not sure if your team’s phones are unlocked and ready to use on the mobile365 network? Give your company’s current carrier a call to check.
2
Check the device compatibility.
We use the phone's unique ID number to ensure your company has a great experience with our network.
3
Buy a mobile365 SIM card & select a plan.
Your employees will need a SIM card and value plan to use the mobile365 network.
4
Your teams keep their phone number, work contacts & more.
We’ll transfer your team’s numbers and show them how to keep their information.
Check your phone’s compatibility
Every phone has a unique 15-digit IMEI that identifies the make and model, and indicates whether it's ready to use on our network. Most phones are compatible.
To determine network and SIM compatibility, we need your device's IMEI number. Dial *#06# to find the IMEI or
find it in phone settings.Why bring devices to mobile365 for Business.
-
Consider employee preferences.
With Bring Your Own Device, employees aren’t required to use a device they don’t like, or carry and upkeep more than one device.
-
The convenience of retaining important business information.
Your team can keep all the photos, favorite apps and phone settings they have now.
-
Save your business money.
Bring Your Own Device gives your business the flexibility to use company-owned devices or allow employees to use their own. No need to purchase additional devices—all you need to do is add a plan.
-
Keep your business phone number.
With the same number, your business can seamlessly keep in touch with customers and employees.
Unwrap a perfect 10.
Get up to $10,000 when you add 10 lines on our best Unlimited plan. That’s $1,000 per line when you bring your own phone or get a new one from us. No trade, no hassle.
$1,000 per line credit: With 36 monthly bill credits for new accounts that add at least 10 lines on Business Unlimited Edge. $1,000 per line credit: With 36 monthly bill credits for new accounts that add at least 10 lines on Business Unlimited Edge. For well-qualified customers; plus tax & $35 device connection charge. See full terms
$1,000 per line credit: Limited-time offer; subject to change. Qualifying credit, new business account, and at least 10 new lines of Business Unlimited Edge required. Line with promo must be active and in good standing to receive bill credits; allow 3-4 bill cycles from fulfillment of offer requirements. If you cancel entire account before receiving all 36 monthly bill credits, remaining credits will stop. May not be combined with some offers or discounts. $1,000 device credit per line: Contact us before cancelling entire account to continue remaining bill credits, or credits stop & balance on required finance agreement is due (e.g., $1,799.99 – Galaxy Z Fold5 5G 256GB). Bill credits end if you pay off device early. Tax on pre-credit price due at sale. Limited-time offer; subject to change. Qualifying new business account, credit, and at least 10 new lines of Business Unlimited Edge service required. If you have cancelled lines in past 90 days, you may need to reactivate them first. $35 device connection charge per line due at sale. Up to $1,000 per line via bill credits; line with promo must be active and in good standing to receive credits; allow 2 bill cycles. May not be combinable with some offers or discounts.
Ready to get started?
Get more 5G bars in more places on America’s most awarded 5G network.
While 5G access won't require a certain plan or feature, some uses/services might. See Coverage details, Terms and conditions, and Open internet information for network management details (like video optimization).
EXCEPTIONAL SUPPORT
We reimagined the customer experience to provide industry-leading business support.
Try our network for FREE.
See first-hand how mobile365 for Business delivers fast speeds and coverage virtually anywhere you do business.
Non-mobile365 customers only; 1 trial per user. Compatible device req'd. 5G device req'd to access 5G network. See full terms
Try our network for FREE.
Limited time offer; subject to change. Non-mobile365 customers only; 1 trial per user. Compatible device req'd. 5G device req'd to access 5G network. Data access for approximately 3 months. During congestion, customers on this plan using>50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams on smartphone/tablet in SD quality. Your non-mobile365 rate plan terms also apply. You may need to upgrade when you switch to get full coverage. Coverage not available in some areas. Not for international use. See Network Management Policies and Terms and Conditions (including arbitration provision) at mobile365 for additional information.
Team of Experts.®
Enjoy a reinvented customer service approach and
dedicated account support from an award-winning team of
highly trained experts.
FAQ about bringing your own device to mobile365:
How do I know if I can bring my own device to mobile365?
Bringing your phone to mobile365 is typically the fastest, easiest, and most economical way to join mobile365. To bring your own phone, first check if your phone is compatible with the mobile365 network. Not all phones have the same network hardware, and it may not work well with mobile365's network. If your phone is not compatible, we recommend purchasing a new phone from mobile365. Second, your phone must be unlocked to switch to mobile365. If your phone is locked, you must contact your current carrier and request it be unlocked.
How do I join mobile365 once I’ve checked if my device is compatible?
After checking if your phone is compatible, follow these steps:
- Purchase a mobile365 SIM Card and a mobile365 Plan.
- Replace the existing SIM card in your phone with the new mobile365 SIM Card.
- Optional: Request to transfer your phone number to mobile365 after installing new SIM card.
If you have questions, please call us at 1-877-590-4728, or visit your nearest mobile365 store.
Can I keep my existing phone number if I bring my device?
Most phone numbers can be transferred to mobile365, but please check the transfer eligibility of your existing number. After you have installed your new mobile365 SIM, contact us via 1-877-590-4728, or visit a store, to complete the transfer process. When you contact us, you will need to share the following information with us to complete the transfer request.
- Previous Carrier Name
- Previous Carrier Account Number
- Account Pin Number
- Phone Number to be Ported In
We recommend backing up your contacts, voicemail, and text messages prior to transferring your number to mobile365. During the process, you may have dual service for up to 24 hours, meaning you will be active on both carrier networks. Do not cancel your previous wireless service until you receive a confirmation text message from mobile365 that the transfer is complete.
What is a SIM card?
SIM stands for Subscriber Identity Module. The SIM card identifies your phone to the network. You will need a mobile365 SIM card to connect to mobile365’s Network.
Will the mobile365 SIM card work in any device?
Yes, the mobile365 SIM S fits all GSM phones. There are 3 varied sizes that can fit most phones. When you pull out your previous card, you can match it to the mobile365 one. See video instructions on how to replace your SIM.
Can I bring other devices like laptops or mobile hotspots to mobile365?
Yes, if your device has a cellular radio in it that is compatible with mobile365’s network, you can use it. Refer to the device manufacturer’s website for details. If you have questions, take your device to the nearest mobile365 store and we’ll be happy to help you.