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Dialpad Ai Recaps is an AI-powered meeting, call and note-taking tool that swiftly summarizes conversations, captures sentiments, and identifies actionable next steps to help your team unlock new levels of productivity and save valuable time
Improve understanding and efficiency with an AI meeting assistant that provides an accurate recap of each conversation’s speakers, discussion topics, and details.
Ai Recaps logs every call so you can track related data, identify patterns in customer inquiries, and improve service.
With AI call summaries, the outcome of every interaction is categorized, so you know when issues get resolved and when you need to follow up.
Stay organized. After each conversation, Ai Recaps delivers clear next steps, assigns tasks, and sets completion dates.
Enjoy more productive, meaningful conversations—and leave notetaking behind—knowing you’ll get accurate, actionable recaps.
With AI Recaps’ call summary, you can easily see and share key conversation points, outcomes, next steps, and trends—and monitor them over time. Supervisors can also view their agents’ recaps for additional clarity and support.
After every call or meeting, Dialpad Ai drafts relevant follow-up emails or text messages directly in your workspace to help you take next steps faster.
Ai Recaps uses the Dialpad Ai-Powered Customer Intelligence Platform and DialpadGPT to accurately categorize and summarize all your conversations.
Adjust your tags to make call purpose and outcome categories reflect your business. You can also take advantage of integrations with other Dialpad features.
Experience superior video call quality and app reliability, built-in security, and award winning support at no extra cost from America’s fastest 5G network.
Fastest based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data for Q4 2023. See 5G device, coverage, & access details at
Calls, messages, and meetings have never been easier—or smarter. Dialpad makes AI work for you with an AI-powered business phone system and AI assisted business video calls with built-in AI transcription service.
Keep your outbound teams a step ahead and turn conversations into conversions with tools like AI call sentiment analysis, live AI coaching, and real time assists.
It’s easy to create fantastic omnichannel customer experiences. Set up agents in minutes, from virtually anywhere, and provide continuous support with real-time AI assistance.
