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You can manage your current plans, add-ons, and review your account benefits and promotions all online and using the mobile365 app.

Plan, features & add-ons

Learn how to review or change your plan. To learn more about our plans, check out the find the right plan for you page.

 

mobile365 app

 
  1. Open the mobile365 app, and log in.
  2. Select Account.
  3. Select Plan and usage details to review your current plan and feature add-ons.
  4. Select Manage my plan to compare plans by selecting different options in the Choose this plan menu. Once you've compared plans and made your selection, choose Select plan.
  5. Select Manage Data & Add-ons to add or remove feature add-ons on your current plan.
 

mobile365

 
  1. Log into mobile365.
  2. Select Account from the page menu.
  3. Select your plan name in the Plan section.
  4. Select Manage my plan.
  5. Follow the prompts to compare or change your plan.

Account benefits

To find and redeem the mobile365 plan benefits available to you, access the benefits page on mobile365 or the App using these steps:

 

mobile365 app

 
  1. Open the mobile365 app and log in. (If you don't have the app yet, learn how to download and log in)
  2. Select Account on the menu
  3. Select Explore my benefits
 

mobile365

 
  1. Log into mobile365.
  2. Select Benefits on the menu

Line and service promotions

Current promotions can be reviewed in the app or online by the Primary Account Holder (PAH). Check online permissions to manage line permissions. 

 

mobile365 app

 
  1. Open the mobile365 app, and log in.
  2. Select Bill
  3. Select View my discounts & promotions
  4. Review each line for details. If no promotion is present, it will state that.
 

mobile365

 
  1. Log into mobile365.
  2. Select Bill & pay.
  3. Select View my discounts & promotions
  4. Review each line for details. If no promotion is present, it will state that.  

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