Family Allowances® enables you to manage allowed numbers, minutes, messages, and downloads for all lines on your account. Family Allowance settings do not work over Wi-Fi or with Wi-Fi calling.

Add Family Allowances to your account

If you're the Primary Account Holder, you can add Family Allowances to your account for a small monthly fee. Learn how to change your services.

Family Allowances options

Parent Line

• By default the Parent Line is the Primary Account Holder.
• After adding Family Allowances, you can designate a Parent Line in the Family Controls section of your account profile.
• The Parent Line and the Primary Account Holder are both authorized to manage allowances for all account lines.
• The other family members (managed lines) on your account can view their individual allowances, but they don't have permissions to change allowance settings.

Whenever Minutes®

• Shows the amount spent on calls per account line for the current billing cycle.
• You can set a talk time limit for all calls, except for Always Allowed® numbers which can be reached anytime.

Messages

• Shows the total number of messages sent and received per account line for the current billing cycle.
• You can set the number of text messages a line can receive and send.

Downloads

• Shows the amount spent on downloads per account line for the current billing cycle.
• Use a current allowance to specify the amount of money allowed to spend on any downloads games, apps, and more.
• Billing purchases from the Play Store or App Store to your mobile365 account is blocked while Family Allowances is active. You can still use a credit card or prepaid card to purchase from these stores.

Schedule

• You can allow or block when your children managed lines can use their devices during preset time periods, such as during school , during homework or dinner time, or when they should be sleeping.
• The preset time slots are based on when most people commonly use their phones.
• Managed lines can always send and receive calls and messages to and from Always Allowed numbers, even after allowances are reached or during blocked times.

Allowed and not allowed numbers

• Add a maximum of 10 numbers to each list. The following don't count toward the 10-number maximum: 411, 611, and 911.
• Use Always Allowed numbers to always allow calls and messages from specific numbers regardless of restrictions or allowance limits.
• Don't forget to add your voicemail-retrieval number as an Always Allowed number for lines with allowances or restrictions, so voicemail as an outbound call can be accessed regardless of allowances or restrictions.
• Use Never Allowed® numbers to always block calls and messages from a specified list of 10-digit numbers.
• You can also select to block 411 information, which only restricts dialing 411 and doesn't restrict dialing any 800 numbers for directory assistance.
• You can't add international numbers to the Always Allowed or Never Allowed lists.

Roaming

• All Family Allowances settings work on your account while roaming in mobile365's network.
• If you're roaming off of mobile365's network, all Family Allowance settings won't work and standard roaming charges apply.

Manage Family Allowances

To manage your Family Allowances, click the button below.