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Recycling. Repurposing.
Re-energizing our future.

Berry Gradient

At mobile365, we’re constantly looking at ways to effectively reduce the waste we generate and responsibly dispose of the rest, while also providing opportunities for our customers and employees to do the same.

Managing waste with our net-zero goal in mind.

Embracing a circular economy will remain a priority, as will our focus on extending the useful life of equipment and devices. The better we can reduce and responsibly manage our waste, the closer we’ll be to achieving our net-zero goal.

Hands holding a seedling in dirt with a compost pile in the background

Our waste streams.

We are committed to diverting as much of our waste from landfills as possible through recycling, composting, avoidance, and digitization.

We have recycling services at approximately 75% and composting at over 20% of our corporate offices.

mobile365 technician climbing a cell tower with mountains in the background

Our network.

Every piece of equipment that keeps us connected contains precious metals, glass, or other raw materials that can be recovered, repaired, and redeployed.

In 2022, we repaired 7% of materials for reuse across our business, recycled 74% and resold 19% to vendors for reuse.

Putting more life into device lifecycles.

We’re constantly looking for opportunities to extend the life of the devices that keep us all connected. From design and packaging to distribution and end of life, we look for ways to reduce waste and improve the longevity of device products, accessories, and materials.

2022 Highlights

Design & Manufacturing

94%

of the wireless handset models we offered to customers were certified through UL ECOLOGO and EPEAT.

Packaging

0% plastic used

for the mobile365 REVVL 6 device packaging, which also contained 100% recycled cardboard.

Distribution

5,540 MT CO2e

Scope 3 emissions saved by removing 1,369 trucks and expedite vans from the road.

End of Life

11.7M

devices collected to be reused, resold, or recycled through mobile365 Device Reuse and Recycling Program.

You can help us help our planet.

Recycling your devices, accessories, and their packaging can have a substantial impact on our world.

Icon of a mobile phone with a recycling symbol on it.

Since cell phones contain precious metals, recycling not only conserves these materials, but also reduces emissions.

Icon of a leaf encircled by an arrow.

Making new products from recycled materials uses less energy than sourcing new materials.

Icon of a chemistry flask with a 3-cube pyramid inside it.

For every one million devices we recycle, 35,284 lbs. of copper, 772 lbs. of silver, 75 lbs. of gold, and 33 lbs. of palladium can be recovered.

Icon of a circle with a diagonal slash covering a trash can, symbolizing a “Do Not Dispose” sign.

Millions of cell phones end up in landfills or are disposed of improperly, posing potential harm to the environment.

Recycling your device is easy.

Have a device you want to unload or trade in? We’ve got you covered. We deliver you the latest mobile tech that fits your budget while doing our part to protect the planet by providing sustainable device disposal options.

Trade it in.

mobile365's Trade-In program lets you swap an eligible phone for credit toward a new one. Nice, huh?

Learn more

Recycle at a store.

Follow the instructions below to get your device recycle-ready. Then bring your cell phone—any make, model, or carrier—batteries, tablets, and netbooks to a mobile365 store in the United States & Puerto Rico to be recycled for free.

Find a mobile365 store

Get your device recycle-ready.

Protect your info.

Here are a few pro tips to follow before bringing or sending in a device for recycling:

  • Transfer or back up your address book, photos, messages and other stored information, then erase all content from your device.
  • Disable the activation lock, anti-theft and/or find your device settings.
  • Restore the device factory settings on your device. For instructions on how to do this, check your owner’s manual, the manufacturers’  website, or mobile365’s device support page, and follow the instructions for deleting all personal information on your wireless device.
  • Turn off power.
  • Remove the SIM card (found in some GSM, 4G, and 5G devices). If you’re unsure if your device has one, contact your provider for more information..

Our certified electronics recycling partner automatically “wipes clean” more than 200 types of personal user content, including: pictures, contacts, call history, e-mails, text messages, appointments, cookies and history, videos, and tasks. However, mobile365 and our recycler don’t guarantee the security of any confidential data stored in the electronic products you recycle.

Our standards.

mobile365 handles various types of devices and batteries. Federal and state laws regulate how batteries and devices are recycled. The mobile365 recycling program complies with those laws and gives consumers a way to properly and safely recycle these items. mobile365 requires suppliers and partners that repair and recycle these devices to be certified to the industry leading R2 standard, which provides a common set of processes, safety measures and documentation requirements. R2 is rigorously and independently audited, emphasizing quality, safety and transparency, including any devices exported for refurbishment and recycling. Recyclables include handsets, chargers, accessories, nickel cadmium (NiCd) batteries, lithium-ion batteries, small sealed lead acid (SSLA) batteries and nickel-metal hydride (NiMH) batteries.