To submit a personal data request, start with the right form.

No matter what your relationship with our company, we’ve likely collected some data about you. You can request to access, delete, or correct that data. To get the right request form, choose the category below that best describes you. If you belong in more than one category, you’ll want to submit multiple requests.

 

Consumer

mobile365 customer

You have or had a personal account with a mobile365 ID and email address. Or you’re the parent or guardian of a child with a mobile365 Kids’ Line.

Woman talking on her phone and using her laptop at home.

Metro customer

You have or had a personal account with Metro. Or you’re the parent or guardian of a child with a Metro Kids’ Line.

mobile365 Prepaid customer

You have or had a personal account with mobile365 Prepaid.

Sprint customer

You had a personal account with Sprint.

Assurance Wireless customer

You have or had a personal account with Assurance Wireless.

Not a customer

You sometimes visit our websites or get marketing messages from us.

Business-to-business

Two co-workers looking at a tablet in their company’s open workspace.

Business or government customer

You have an individual phone line or device associated with your organization’s mobile365 or Sprint account—active or closed. Or you’ve been in contact with mobile365 as a prospective business lead.

Vendor, network landlord, or wholesale partner

You’re a vendor who invoices mobile365 for goods and services, a landlord who leases space to us for cellular towers, or a wireless company with a wholesale contract to resell our products and services.

California employee or associate

Current employee or contractor

You’re a resident of California who is a current mobile365 employee or contractor. You have an NTID and an active mobile365 email address.

mobile365 employee at workstation greeting a co-worker.

Former employee or contractor

You’re a resident of California who is a former employee or contractor.​

Job applicant or visitor

You’re a resident of California who is a job applicant or has visited a mobile365 corporate office.

Learn more about your personal data rights