mobile365 Network Pass allows you to try mobile365's network for up to three months for free, while keeping your existing service with your current carrier. All you need is an unlocked, eligible eSIM-capable phone, and to download the mobile365 app from the Apple App Store or Google Play store. Then you can experience unlimited high-speed data on the mobile365 network, all with your own phone, phone number, and apps. A list of eligible phones can be found here.

There's no cost to you and no catch. Just download the mobile365 app and complete the setup on your phone. Then you can try the mobile365 network for free for up to three months. Use your own phone and keep your existing phone number and service with your current carrier.

mobile365 Network Pass allows you to try the mobile365 network on your own phone by activating mobile365 as a secondary provider on your phone using eSIM technology. Your mobile365 Network Pass plan is active for up to three months, and includes unlimited high-speed data, including 5G if you have a compatible phone. You'll experience the award-winning mobile365 network while keeping your current plan and phone number with your primary cellular provider, so you’ll never miss a call or text. Both plans will appear in your phone’s cellular settings, and you'll see two network signal bars on your phone—one for mobile365, and one for your current provider.

Yes, anyone can try Network Pass, including businesses, but you must sign up using your personal information, and we require you to identify as a business customer.

Yes. With mobile365 Network Pass, all your calls and texts will continue to come in on your current provider, while all your data uses the mobile365 network. You will also have the mobile365 number available as a secondary voice number, so you can try calling and texting on our network as well.

Absolutely! You can purchase new phones easily through our app, or when entering your information in Easy Switch, simply indicate which phones on your account you plan on keeping that will require a physical SIM card, along with your mailing address. mobile365 will ship a physical SIM card for them free of charge.

At this time, business accounts are not eligible to switch using Easy Switch in the mobile365 app. You can find information about switching your business to mobile365 here.

At this time, you can switch up to 5 lines through the mobile365 app. If you wish to switch more than 5 lines at the same time, you can visit the nearest mobile365 retail location to do so.

Yes! Just follow the instructions at https://www.switch2mobile365.com/ once you’ve completed the switch to submit your Keep and Switch or Carrier Freedom rebate claim.

Non-mobile365 customers that have not previously participated in Network Pass and meet the following criteria:

• Have an eligible, unlocked phone with available eSIM and be located in the U.S.; a list of eligible phones can be found here
• Weren't a mobile365 customer or customer using the mobile365 network within the past 90 days
• Aren't current Metro by mobile365 and Sprint customers, or customers of mobile365 partners using the mobile365 network

No, Network Pass is a worry-free and cost-free way to try the mobile365 Network. No credit card information is needed to get started, and once you hit three months of use it will automatically end.

5G access is available to any phone that has 5G capabilities. Make sure your 5G phone is operating on the latest operating system to access mobile365's 5G network.

Please refer to our mobile365 Network Pass support page for answers to any issues you may be experiencing.

Easy Switch is mobile365’s solution for the complexity and pain of switching wireless providers. Just download the mobile365 app and you can switch up to 5 lines. Bring your current phones, or purchase new phones when you switch in the app quickly and easily. Switch to the nation’s largest, fastest and most reliable 5G network from anywhere[1], on your own phone, when it’s most convenient for you.  

[1] Capable device required; coverage not available in some areas. Some uses may require certain plan or feature; see mobile365.com. Fastest: Based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q4 2022. Ookla trademarks used under license and reprinted with permission. Most Reliable: According to an audit report conducted by independent third party umlaut containing crowdsourced data for user experience including task completion collected from August 2022 to January 2023. Full details at: www.umlaut.com/en/benchmarking/USA

You'll need to contact your current carrier to unlock your phone. Carriers have varying requirements to unlock phones from their network. Once your phone is unlocked you can come back and complete the switch to mobile365.

Please refer to our Easy Switch customer support page for answers to any issues you may be experiencing.

At this time, you can purchase up to 5 phones through the mobile365 app. If you wish to purchase more than 5 phones at the same time, you can visit the nearest mobile365 retail location to do so.